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© maybebaby

Sveavägen 121 B
11349 Stockholm
Org.nr. 559486-0503
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Terms and conditions
Privacy and cookie policy

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Terms and conditions
Privacy and cookie policy
© maybebaby

Sveavägen 121 B
11349 Stockholm
Org.nr. 559486-0503
© 2026 Maybe Baby AB. All rights reserved.

Privacy and Cookie Policy

Introduction

At Maybe Baby, we are committed to protecting your personal information and ensuring that you feel safe when using our services. This privacy policy explains how we collect, use, and manage your personal data.

We comply with the Swedish Data Protection Act and the EU General Data Protection Regulation (GDPR), as well as other applicable regulations, to ensure that your privacy is taken seriously and that your data is processed securely.

Who We Are

Maybe Baby AB is a Swedish company that provides services related to reproductive health and hormones. When this policy mentions "Maybe Baby", "we", "us", or "the company", it refers to Maybe Baby AB, registered in Sweden with organization number 559486-0503.

What Personal Data We Collect and How We Obtain It

We collect the following types of personal data when you use our services:

Personal Data

When you register with us, we collect basic information such as name, date of birth, physical address, and email address. We use this information to give you access to our services and to communicate with you.

Health-Related Information

When you fill in our health assessment form or use our services, we collect information about your health, symptoms, medications, and diagnoses. This also includes data that may relate to your menstrual cycle, pregnancy, general well-being, and any medical communications.

This information may be shared with authorized personnel so that we can offer you personalized and accurate assistance, as well as to improve your experience.

Financial Information

When making payments through our website, your payment details are handled by a third party, such as Klarna or Stripe. We do not store your payment details, but we may store transaction information that is necessary for our internal purposes.

Technical Information and User Data

When you visit our website, we collect certain technical information, including your device information, IP address, browser type, and user behavior. This helps us improve our services and customize the experience.

How We Use Your Data

We use the data we collect for the following purposes:

  • Provide our services: We use your personal and health-related information to provide the services and products you have ordered from us, e.g., our test kits and health services.
  • Payment processing: We use financial information to process payments for the services and products you purchase from us.
  • Provide health-related information: When you use our digital services, we may use health data to provide you with relevant information and guidance, but never to replace medical advice.
  • Improve our services: We use anonymized user data to improve our products and services, as well as to develop new features and services based on user feedback and user behavior.

Legal Basis for Data Processing

For each type of data processing we perform, we specify the legal basis on which we base the processing:

  • Consent: We base the processing of sensitive health data on your explicit consent. You have the right to withdraw your consent at any time.
  • Contract: We process your data in order to fulfill our contract with you, e.g., to deliver the services or products you have ordered.
  • Legal obligation: We are required to process certain data to fulfill our statutory obligations, such as accounting and other legal requirements.
  • Legitimate interest: We may process data to improve our services and customize the user experience, as long as it does not infringe on your rights.

How We Share Your Data

We share your personal data with third-party providers to help us provide our services. These third parties may include:

  • Payment providers, such as Klarna or Stripe, to process your payments.
  • Laboratories that perform tests on your blood sample.
  • Healthcare or health-related partners who may be involved in providing additional information or guidance about your health.

We only share your data with third-party providers who act on our behalf and who have strict confidentiality and security measures in accordance with our agreement.

Transfer of Personal Data Outside the EU/EEA

If we need to transfer your personal data to a third country outside the EU/EEA, e.g., to use a service located in another country, we will ensure that appropriate safeguards are taken to protect your data.

This may include the use of Standard Contractual Clauses (SCCs) approved by the European Commission to ensure that your data is protected according to the high standards required under the GDPR.

Contribution to Health Research

We may use fully anonymized data for health research, for example to better understand health behaviors, disease risks, or health outcomes.

There is a clear need for long-term data on women's gynecological conditions. In order to conduct meaningful research and generate insights that can help women globally, it is important that this data gap is addressed.

By filling in our health assessment form, you share important data with us that we may use anonymously and in aggregated form to help solve this problem.

We may publish our research findings (with fully anonymized data) in scientific journals or collaborate with academic institutions.

We may conduct research in collaboration with partner organizations, such as universities or other academic institutions.

The type of information we collect includes:

  • Information you provide in our health assessment form.
  • Information from your test results.
  • Information about your menstrual cycle, lifestyle factors, and symptoms.
  • Notes, recordings, and transcripts from teleconsultations.
  • Consultations with our referred healthcare and health service partners.
  • Details that you voluntarily share with us in correspondence with our team.

We take careful measures to remove all identifying information (such as name, address, and contact information) before the data is used in research or published. The anonymized data is used only to improve our services and for research aimed at promoting health insights.

As part of our research, we may use your contact information to invite you to participate in clinical studies.

How We Store Your Data

Personal Data

Personal data is retained for as long as it is necessary to fulfill the purposes described in this privacy policy. This means that most of your personal data will be automatically deleted when statutory archiving periods have expired or when your customer relationship with Maybe Baby has ended.

Health-Related Data

We retain data relating to health and medical tests in accordance with applicable legislation and recommendations. Health data stored in connection with our services is deleted after the period required by Swedish law or when the data is no longer needed to provide the service.

Accounting and Storage of Payment Data

According to the Swedish Accounting Act (1999:1078), we are required to retain certain data, such as invoice details and other relevant accounting information, for at least seven years. Personal data retained for accounting purposes will only be used for this purpose.

Data Linked to User Accounts

Data linked to your user account on our website will be retained as long as your account is active. You can close your account at any time, and we will then delete your data when it is no longer needed for other purposes, in accordance with what is described in this policy.

Cookies

We use cookies to improve your experience on our website. This policy explains how we use cookies and what choices you have under the GDPR (General Data Protection Regulation).

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us to:

  • Improve website functionality
  • Analyze how visitors use the website
  • Customize content and advertisements

Under the GDPR, cookies that can personally identify you are considered personal data. We handle this data in accordance with applicable data protection legislation.

Types of Cookies We Use

Necessary Cookies

These cookies are necessary for the website to function and cannot be turned off in our systems. They are usually only set in response to actions you take, such as:

  • Managing your cookie preferences
  • Managing login
  • Managing the shopping cart

These cookies do not require your consent under the GDPR as they are necessary for the basic functionality of the website.

Analytics Cookies

These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously. We use:

  • Google Analytics: We use Google Analytics to analyze website usage and improve the user experience. Google Analytics uses cookies to collect information about how visitors use our website, including page views, time on page, and which pages are visited. All data is anonymized and used only to improve website functionality.

All data collected is anonymized and used only to improve website functionality and user experience. You can disable these cookies through our cookie banner or your browser settings.

Marketing Cookies

These cookies are used to track visitors across websites and may include cookies from third-party providers such as social media, search engines, and advertising networks. The purpose is to display advertisements that are relevant and engaging to the individual user.

These cookies require your explicit consent under the GDPR. You can withdraw your consent at any time through our cookie banner. If we add new marketing cookies, we will update this policy and give you the opportunity to accept or reject them.

Manage Your Cookie Preferences

You can change your cookie preferences in two ways:

  1. Through our cookie banner:
    • Click on "Manage settings" in the cookie banner
    • Choose which cookies you want to allow
    • Save your settings
  2. Through your browser settings:
    • Open your browser settings
    • Go to privacy or cookie settings
    • Manage cookies for our website

Please note that necessary cookies are always active as they are required for the basic functionality of the website.

Your Rights Under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access to your personal data
  • Right to rectification of your personal data
  • Right to erasure of your personal data
  • Right to restriction of processing of your personal data
  • Right to data portability
  • Right to object to processing of your personal data
  • Right to withdraw your consent

Your Rights

You have the right to:

  • Access your data: You can request a copy of the personal data we hold about you.
  • Right to correct your data: If your data is incorrect, you can request that it be corrected.
  • Right to delete your data: You can request that we delete your personal data under certain circumstances.
  • Right to object to certain processing: You can object to us processing your data for certain purposes, such as marketing or analytics.

If you wish to exercise any of these rights, or if you have questions about how we handle your personal data, you can contact our data protection officer via the contact form on our website. You also always have the right to file a complaint with the supervisory authority, the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten).

Contact Information

If you have any questions about how we process your data, do not hesitate to contact us via:

  • Contact form: on our website.
  • Address: Maybe Baby AB, Sveavägen 121B, 113 49, Stockholm, Sweden.

We are happy to help answer your questions or provide more information about our handling of personal data.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our processes or to comply with legal requirements. If we make any material changes, we will notify you on our website.

Last updated: 2025-03-13